Frequently Asked Questions
Can I purchase long term like 6 years? Thank you for the support, we do not have packages more than 3 years currently.
Will the listing price remains the same throughout? No, it will not. As cost of marketing rises. Our price will also rise. However, we do appreciate our partners well and we try our best to market and keep cost low.
I have more than 1 company to list, is there a discount? Yes, provided the owners are the same. We give 20% discount on top of the promotion we have.
Can I list 1 year instead? Regrettably we do not have a single year package currently. We will however avail it in the future.
I listed it for 3 years but I would like to stop the listing as I am not in the business anymore, can I get back 2 years of the money? We are sorry to hear you are not in the business anymore, the listing cost is however non-refundable.
My company is not in Singapore, can I still list? Yes you can as long as it is a real and reputable company capable of doing business in Singapore and providing services. For example you are an equipment supplier based overseas and have an ecommerce site for purchase or a food supplier based in nearby countries and wanting to promote your brand to Singapore F&B business. For all other enquires, sent email to email@example.com under subject: general enquiries.
I have make a purchase for the info but I did not receive it! There could be a mistake in the email address being provided or it could be in the spam folder. If all is not, please sent an email over to firstname.lastname@example.org subject: orders and purchase issues. Please provide us the transaction details and the category. We shall look into it and respond ASAP.
I can’t login to edit my page! Please key in email and press forget password. If username and email is not valid. Sent enquiry under subject: Technical problem to us and we shall verify with your company details and the person in charge.
What marketing are you doing? Other than online marketing like contents and email via social media and search engine platform. Our sales personnel are on the ground for marketing of the site. There are more plans of offline marketing in the pipeline.